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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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dana fincham

March 12, 2025

5  out of  5
rating by dana fincham
"Great office, amazing team!"
We responded:
"Thank you for taking the time to leave a review Dana! We appreciate the kind words! It’s our pleasure serving our customers for their auto insurance, home insurance, life insurance and more in the Roscoe, Rockton, South Beloit and the greater Rockford area!"
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Jennifer Cich

July 17, 2024

5  out of  5
rating by Jennifer Cich
"Mike is very professional. Answers questions, explanations everything in detail. He is also a very compassionate person and truly cares about people. Thanks so much Mike!!"
We responded:
"Jennifer, thank you so much for your review and kind words. I am thankful for your business and look forward to continue working with you on your home insurance and auto insurance. ~Mike"
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Alex D

March 9, 2024

5  out of  5
rating by Alex D
"We like Mike! Mike has answered plenty of emails and phone calls to answer questions. We are a young couple still learning about our insurance needs. Mike has never pushed coverage that he feels we wouldn't need or potentially utilize."
We responded:
"Thank you for taking the time to leave such a kind review, I appreciate it! You guys are great to work with, I always enjoy our conversations. I’m lucky to be your agent! ~Mike"
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Chris Webster

November 13, 2023

5  out of  5
rating by Chris Webster
"We are so happy to be back as a customer of Mike Frank , we only left before because a family member thought we would be better off with their agent . That was a big mistake , Mike and his staff are always so helpful and kind . Mike worked hard to help us transition so quickly. Thank you"
We responded:
"Thank you for the review and kind words! We are excited to have the Webster’s back as part of our State Farm family!"
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noah lee

August 5, 2023

5  out of  5
rating by noah lee
"I’ve had Mike as my agent for several years, and while I unfortunately had to switch my insurance after moving out of state, I couldn’t have asked for a more helpful, kind, and informative agent while I was with State Farm. 10/10 would recommend if living in the Illinois/Wisconsin area!"
We responded:
"Noah, Thank you for your review! It’s been a pleasure being your agent and I wish you the best on the West coast! If you ever come back to the midwest we’ll be here to help! -Mike"
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Lorel Nilsen

January 20, 2023

5  out of  5
rating by Lorel Nilsen
"Mike and his team have alway treated me with honesty and respect. Any time I have needed something, they respond immediately. Everything is explained and no high pressure selling. Mike contacted me regarding a review. We had a very enlightening conversation! A great guy and a great State Farm office"
We responded:
"Lorel, It’s a pleasure serving you as your State Farm agent for your Auto Insurance and Home Insurance needs! I appreciate you taking the time to leave a review! ~Mike"
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Breanna Culver

December 30, 2022

5  out of  5
rating by Breanna Culver
"Mike was very helpful with explaining how insurance is a big part of life."
We responded:
"Breanna, thank you for taking the time to leave a review! I appreciate it! ~Mike"
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Aria Fix

December 27, 2022

5  out of  5
rating by Aria Fix
"Amazing customer services! Appreciate everything they do!!"
We responded:
"Aria, thank you for taking the time to leave a review! I appreciate it! Have a Happy New Year!"
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Maddie Feldott

December 27, 2022

5  out of  5
rating by Maddie Feldott
"He helped me understand the importance of insurance"
We responded:
"Maddie, thank you for the review! Have a Happy New Year!"
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T H

December 19, 2022

5  out of  5
rating by T H
"By far the best Agent!! Mike is genuine and really cares about his clients! Highly recommend."
We responded:
"TH- thank you so much for your review, I really appreciate your business! It’s awesome being your agent for your Auto Insurance and Home Insurance!"
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Jordan Mathos

October 11, 2022

5  out of  5
rating by Jordan Mathos
"I have been with at this State Farm since I could drive (2006). I've stuck with them through a change of agents, which is always scary. Mike and Erik have proven to be great insurance agents, helping me with all my questions as I grew from just auto insurance to renters insurance then homeowners insurance. They have been patient with me as I ask a lot of questions and figure out adulthood. I know I can always email them and get the info I need. They are always upfront about the policies and fine print, often helping me find the best deal. When I had an accident, they had my back, even when the accident was brought back up later by one of the parties. We finally got my husband to join State Farm, too, and he has enjoyed the transition (which says a lot.. not often you say you enjoy insurance processes)."
We responded:
"Jordan, thank you for the review, I really appreciate it! Working with you and Michael is awesome, I’m lucky to have you as customers! I’m also a realist, it’s hard to make insurance enjoyable but we sure try!!!"
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Jay Spader

February 23, 2021

5  out of  5
rating by Jay Spader
"If you want an Agent that knows their stuff, and will be straight forward with you, Mike Frank is your man!"
We responded:
"Jay, thank you for the review and compliment. I’m not sure if “the man” is true but hey I’ll take it! Appreciate you and our insurance talks. ~Mike State Farm: Mike Frank 5290 Williams Dr. Roscoe, IL 61073 AgentMikeFrank.com Licensed in Illinois and Wisconsin for: 🚗 Auto Insurance 🏡 Home Insurance 👨‍👩‍👧‍👦 Life Insurance 🏥 Disability Insurance"